FAQs – Truffle Taste

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Discover our exclusive selection of fresh truffles and wild delicacies

Explore our premium collection of fresh truffles and wild delicacies, carefully selected from Romania's most fertile regions.

Quality Guaranteed

Each product is carefully selected and checked to guarantee the highest quality and natural freshness.

Fast delivery

We deliver in maximum 48h in optimal temperature and humidity conditions for freshness and authentic flavor.

Truffles Taste FAQ’s

FAQs – Questions and answers

Welcome to the Truffles Taste FAQ!
Here you will find quick answers to the most common questions about our products, orders and services. We’ve organized the information by category to make it easy for you to navigate.

General Questions

Where do your products come from?

Why order truffles from Truffles Taste?

At Truffles Taste, we pride ourselves on our direct connection to the forest and the harvesting process.

Our philosophy is based on a short supply chain – from the forest directly to you. This allows us to guarantee the exceptional freshness and superior quality of every product we deliver.

A key aspect of our business is working closely with local truffle hunters. Our partners have over 14 years of experience in the industry and share the same passion for quality and authenticity. With every order you place, you are supporting not only a premium product, but an entire community of dedicated professionals and their valuable traditions.

At Truffles Taste, every product tells a story about the forest, tradition and gastronomic excellence. By choosing our products, you enjoy the finest delicacies of the Romanian forest and contribute to keeping this traditional craft alive.

How do you guarantee product quality?

Are your products certified organic?

Products

Can fresh truffles be frozen to keep them fresher for longer?

What’s the best way to use fresh truffles in the kitchen?

How long can fresh truffles be kept in the fridge?

How should I store fresh truffles to keep them fresh for as long as possible?

There are two effective ways to store fresh truffles. The first method involves placing them in an airtight glass/plastic container on a generous layer of rice, which can then be used to make risotto. Alternatively, you can place them in an airtight container and wrap them individually in a kitchen towel. It’s important to change the napkin every 1-2 days with a new one to prevent moisture buildup.

We recommend keeping them in the fridge at a temperature between 1 and 3 degrees Celsius for a maximum of 10-14 days.

Orders

How can I place an order?

What is the minimum order value?

Can I change or cancel my order after I have placed it?

How can I track the status of my order?

Metode de plată

Which payment methods do you accept?

When is payment due for cash on delivery orders?

Do you invoice each order?

What happens if the payment is not processed successfully?

Delivery

How long does it take to deliver my order?

In which areas do you deliver?

What are the delivery costs?

Do you offer free delivery?

Can I choose a specific date or time for delivery?

Returns

What is your return policy?

How can I return or exchange a product?

Who pays for returns?

How soon will I get my money back for a return?

Truffle hand farmed

100% Romanian forest truffles harvested with the help of dogs.

Fast Courier

Any corner of the world with dedicated packaging.

Certified Truffle

Truffles harvested from wild flora.

Romanian brand

Family business where we are personally involved.

Truffle recipes to your taste